1.1 The shipping costs are calculated based on your region and are displayed during the checkout process.

1.2 For orders within the Netherlands and Belgium under €50, a shipping rate from €4.95 applies. In principle, no shipping costs will be charged for orders above €50, unless otherwise indicated.

1.3 For orders to other EU countries, shipping costs from €4.95 apply to orders under €200.

1.4 Shipping costs from €4.95 apply to orders outside the EU.

2. Order Processing

2.1 Orders placed before 21:00 will be processed administratively the same day. Please note that this is administrative processing and does not guarantee same day shipping.

3. Shipping

3.1 We aim to dispatch orders as soon as possible after administrative processing. The estimated delivery time depends on your region and will be displayed during the checkout process. Please note that actual delivery time may vary due to external factors such as customs clearance and local holidays.

4. Delivery and receipt

4.1 Upon delivery, your order will be delivered to the delivery address specified by you. Please make sure you provide the correct and complete address to avoid delays or returns.

4.2 Once your order has been shipped, you will receive a shipping confirmation with tracking information. You can track your shipment using the tracking information provided.

5. Return Policy

5.1 For information on returns and refunds, please refer to our returns policy, which is available on our website.

This shipping policy applies to all orders placed with Dee Commerce BV, trading under the name Chems Paris. We reserve the right to change this shipping policy at any time without notice.